CapOut Privacy Policy

Last Updated: 10/01/2025

This Privacy Policy describes how XSQRD INC ("CapOut," "we," "us," or "our") collects, uses, discloses, and safeguards information when you access or use the CapOut platform and related services (collectively, the "Services"). This Privacy Policy is incorporated by reference into the CapOut Terms and Conditions.

1. Company Information

Legal Entity: XSQRD INC
State of Incorporation: Delaware
Business Address: 2833 Crockett St, Suite 518, Fort Worth, TX 76107

2. Scope and Applicability

This Privacy Policy applies to all users of the Services, including contractors, public adjusters, policyholders, carrier staff, and other business users located in the United States and Canada.

This Privacy Policy does not apply to third-party websites, applications, or services that may be integrated with or linked from the Services.

3. Information We Collect

3.1 Information You Provide

We may collect information you voluntarily provide, including:

  • Account information such as name, company name, email address, phone number, and role
  • Billing and payment-related information
  • Documents, PDFs, photos, estimates, scopes, invoices, and other claim-related materials
  • Material and labor vendor contact information and pricing
  • Communications with us, including support requests and feedback

3.2 Information Collected Automatically

When you access the Services, we may automatically collect:

  • IP address and device identifiers
  • Browser type, operating system, and usage data
  • Log files, timestamps, and interaction data

3.3 Information from Third Parties

We may receive information from third-party integrations you authorize, including estimating platforms, CRMs, SaaS platforms, and material suppliers.

4. How We Use Information

We use collected information to:

  • Provide, operate, and maintain the Services
  • Process documents and generate outputs requested by users
  • Improve functionality, models, and performance
  • Communicate with users about the Services
  • Process payments and manage subscriptions
  • Detect, prevent, and address fraud, misuse, or security issues
  • Comply with legal obligations

The Services may use automation and artificial intelligence to process User Content and generate outputs. Such processing is performed solely to provide and improve the Services.

CapOut does not use User Content to train generalized artificial intelligence models for third-party use.

We may create anonymized or aggregated data that does not identify individuals and use it for analytics, benchmarking, product improvement, and industry insights.

5. How We Share Information

We may share information:

  • With service providers that support our operations
  • With third-party integrations at your direction
  • To comply with legal obligations or lawful requests
  • In connection with a merger, financing, acquisition, or sale of assets

We do not sell personal information.

6. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. We may retain certain information after account termination where required by law or for legitimate business purposes.

7. Data Security

We implement commercially reasonable administrative, technical, and organizational measures designed to protect information. However, no security system is impenetrable, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete certain information. Requests may be submitted by contacting us using the information below.

9. U.S. State Privacy Rights

Certain U.S. states provide residents with additional privacy rights. Where applicable, CapOut will honor such rights in accordance with applicable law.

California Privacy Rights

California residents may have the right to:

  • Request disclosure of the categories and specific pieces of personal information collected
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to legal and contractual limitations
  • Opt out of the sale or sharing of personal information, if applicable

CapOut does not sell personal information as defined under California law. We do not share personal information for cross-context behavioral advertising.

Requests to exercise California privacy rights may be submitted using the contact information below. We may verify your request before responding.

10. Canadian Privacy Rights

Canadian users may have rights under applicable privacy laws, including the right to access and correct personal information.

11. Children’s Privacy

The Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.

12. International Data Transfers

Information may be processed and stored in the United States or other jurisdictions where we or our service providers operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

For questions or requests regarding this Privacy Policy, contact:
XSQRD INC
2833 Crockett St, Suite 518
Fort Worth, TX 76107