Insurance Claims

RCV vs ACV: What Every Contractor Must Know

Matt Fruge-March 26, 2026-9 min read-Last verified: March 2026

Replacement Cost Value (RCV) is defined as the full cost to replace damaged property with new materials of like kind and quality at current prices. Actual Cash Value (ACV) is the replacement cost minus depreciation. On an RCV policy, the carrier pays ACV first, then releases the recoverable depreciation after repairs are completed. On an ACV-only policy, the depreciated payout is all the homeowner receives - there is no second check.

Here's how replacement cost value and actual cash value actually work, what they mean for your claims process, and how to handle each one.

RCV: Replacement Cost Value

Replacement cost value (RCV) is the full cost to replace a damaged item with a new one of similar kind and quality, at today's prices. There is no deduction for age or wear. The carrier agrees to pay what it actually costs to make the homeowner whole, according to the Insurance Information Institute's definition of replacement cost coverage.

On a replacement cost policy, the payout happens in two stages:

  1. Initial payment (ACV): The carrier calculates the full replacement cost, subtracts depreciation, subtracts the deductible, and sends a check. This is the actual cash value payment.
  2. Depreciation recovery: After repairs are completed and documented, the carrier releases the recoverable depreciation - the amount they held back in step one.

When both payments are collected, the homeowner has received the full replacement cost minus only the deductible. That's the deal.

ACV: Actual Cash Value

Actual cash value (ACV) is defined as the replacement cost minus depreciation. On an ACV-only policy, there is no second payment and no depreciation recovery. The carrier pays what the damaged item is worth today in its depreciated condition, and the homeowner is responsible for any gap between that number and the actual repair cost.

For a relatively new roof, the ACV and RCV might be close. For an older roof, the gap can be enormous. A 20-year-old roof on 30-year architectural shingles could see depreciation eat up a large portion of the replacement cost, leaving the homeowner with a check that doesn't come close to covering a new roof.

Why This Matters for Contractors

The policy type directly affects your ability to get paid. Here's how it plays out:

On an RCV Policy

  • The homeowner will receive the full replacement cost (minus deductible) once repairs are done and depreciation is recovered.
  • Your job is to make sure the approved scope reflects the actual cost of repairs. If it doesn't, you supplement.
  • The homeowner has a financial path to a full roof replacement. You can quote the job knowing the money will be there.
  • The holdback (depreciation withheld until repairs are complete) is your leverage to get the job done right and get paid.

On an ACV Policy

  • The payout is what it is. No recoverable depreciation. No second check.
  • The homeowner may receive a check that covers a fraction of the repair cost.
  • You need to have an honest conversation early: "Your policy is going to pay X. The repair costs Y. That gap is your responsibility."
  • Some homeowners will choose to do a partial repair, use lower-cost materials, or finance the difference.
  • Supplements still matter - you want the approved scope to be as complete as possible - but a higher scope on an ACV policy still results in a depreciated payout.

How Depreciation Gets Calculated

Insurance carriers calculate depreciation using the straight-line method based on the expected useful life of each item. This depreciation is calculated per line item in Xactimate, not as a blanket percentage across the whole estimate (according to Verisk's estimating methodology).

Here's the general formula:

Depreciation = (Age of Item / Expected Useful Life) x Replacement Cost

So a 15-year-old roof on a 30-year shingle would be depreciated by roughly 50%. A 5-year-old roof on the same shingle would be depreciated by roughly 17%.

Important caveats:

  • Carriers don't always use the same useful life assumptions. One carrier might rate a 30-year shingle at 25 years of useful life; another might use 30.
  • Some carriers depreciate labor, some don't. This varies by state and policy.
  • Depreciation is calculated per line item, not as a blanket percentage across the whole estimate.
  • Some items depreciate faster than others. Paint depreciates faster than framing lumber.

How to Check Which Policy Type Your Client Has

The declarations page (dec page) of the policy will tell you. Look for:

  • "Replacement Cost" or "RC" next to the dwelling coverage - this means RCV policy.
  • "Actual Cash Value" or "ACV" next to the dwelling coverage - this means ACV policy.
  • "Modified Replacement Cost" - this is a hybrid that caps the payout. Read the details carefully.

Don't take the homeowner's word for it. Many homeowners don't know what type of policy they have. Ask to see the dec page before you commit to a scope of work.

The Conversation You Need to Have with ACV Homeowners

This is the conversation most contractors avoid, and it's the one that matters most.

When a homeowner has an ACV policy on an older roof, you need to be upfront:

  • Explain that their policy will pay the depreciated value, not the full replacement cost.
  • Give them a realistic estimate of what the insurance check will likely cover.
  • Present their options: partial repair, financing the difference, material downgrades, or paying the gap out of pocket.
  • Do not promise that you'll "make insurance pay for everything." You can't, and you'll damage your credibility trying.

The contractors who build long-term businesses in insurance restoration are the ones who tell homeowners the truth early, not the ones who promise miracles and disappear when the check doesn't cover the job.

How CapOut Helps with Either Policy Type

Regardless of whether the policy is RCV or ACV, you need to review the adjuster's estimate line by line. That means getting it into a format you can actually work with.

If the adjuster sends a PDF estimate, CapOut converts it to an ESX file in seconds and sends it directly to your Xactimate account. You can then compare it against your own scope and identify what's missing or underpriced, all without re-keying the entire estimate by hand. From the same upload, CapOut also gives you a profit breakdown by trade so you can see the financial picture before the truck rolls.

On an RCV policy, this helps you write stronger supplements that increase the approved scope and the recoverable depreciation amount. On an ACV policy, it helps you make sure the approved scope is as complete as possible, because even a depreciated payout based on a full scope is better than a depreciated payout based on a missed scope. If an adjuster denies a line item on either policy type, CapOut's AI Claim Assistant writes documented, cited responses to support your position.

About the author

Matt Fruge

Founder & CEO, CapOut

Matt Fruge is the founder of CapOut, the PDF-to-ESX conversion platform for insurance restoration professionals. With deep experience in insurance claims technology, Matt built CapOut to eliminate the hours contractors spend manually re-keying estimates into Xactimate.

Frequently asked questions

Replacement Cost Value (RCV) is the full cost to replace a damaged item with a new equivalent at today's prices. Actual Cash Value (ACV) is RCV minus depreciation. On a replacement cost policy, the carrier pays ACV first, then releases the depreciation holdback after repairs are completed.

An RCV (replacement cost) policy is almost always better for the homeowner. It pays the full cost to replace what was damaged, not a depreciated amount. ACV policies leave the homeowner responsible for the gap between the depreciated payout and the actual repair cost, which can be significant on an older roof.

Depreciation reduces the payout based on the age and condition of the damaged item. A 15-year-old roof on a 30-year shingle might be depreciated by around 50%, meaning the ACV payout covers roughly half the replacement cost. The exact depreciation formula varies by carrier.

No. On a true ACV policy, the depreciation is non-recoverable. The payout is what it is. This is different from an RCV policy that pays ACV first and then releases the recoverable depreciation after repairs are done. Read the declarations page carefully - the policy type determines everything.

Keep it simple: 'Your policy pays to replace things, not just pay what they're worth used. The insurance company holds back part of the money until repairs are done, then releases the rest. That's why the first check isn't the total.' For ACV policies: 'Your policy pays what your roof is worth today, accounting for age. That won't cover a full replacement, so there will be a gap you're responsible for.'

The supplement process is the same regardless of policy type - you're still documenting what's missing from the adjuster's scope. But on an ACV policy, even a successful supplement won't change the fact that the homeowner receives a depreciated payout. On an RCV policy, a higher approved scope means a higher final payout after depreciation recovery.

Some carriers offer policies that cap the replacement cost payout at a percentage of the ACV or at the policy limit, whichever is lower. These policies look like RCV policies on the surface but have caps that can leave a gap. Always check the specific policy language before quoting a job.

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Related glossary terms

RCV (Replacement Cost Value)Replacement Cost Value (RCV) is the cost to repair or replace damaged property with materials of like kind and quality at current prices, with no deduction for depreciation. RCV is the ceiling of the claim from which all other numbers - ACV, depreciation, and deductible - are calculated.ACV (Actual Cash Value)Actual Cash Value (ACV) is the current real-world value of damaged property, calculated by subtracting depreciation from the Replacement Cost Value (RCV). ACV determines the first check the homeowner receives on an insurance claim.Recoverable DepreciationRecoverable depreciation is the portion of the insurance claim that the carrier withholds until repairs are completed and documented. On a replacement cost policy, recoverable depreciation is released after the homeowner submits invoices and photos of completed work within the policy's recovery deadline.Non-Recoverable DepreciationNon-recoverable depreciation is depreciation that cannot be claimed back under any circumstances. Non-recoverable depreciation applies under ACV-only policies (where the insurer pays only the depreciated value) or when the carrier determines a specific component has exceeded its useful life.DeductibleA deductible is the fixed dollar amount or percentage the policyholder pays out of pocket before insurance coverage applies. The deductible is subtracted from the first ACV payment, not from the depreciation release.HoldbackHoldback is the industry term for recoverable depreciation - the portion of the insurance claim that the carrier withholds until the policyholder completes repairs and submits proof of completion. Holdback, depreciation holdback, and recoverable depreciation are used interchangeably.CarrierA carrier is the insurance company that underwrites the homeowner's policy, collects premiums, evaluates claims, and issues payments. In the restoration industry, 'carrier' is the standard term for the insurer - whether State Farm, Allstate, USAA, Travelers, or any other property insurance company.PolicyholderThe policyholder is the person or entity named on the insurance policy. In residential restoration, the policyholder is the homeowner and is the only party with legal standing to file, manage, or authorize actions on an insurance claim.SupplementA supplement is a formal request to increase the payout on an existing insurance claim when the original scope of loss misses damage, underestimates quantities, or excludes code-required work. Supplements average a 34.4% increase in RCV on residential claims (The Supplement Experts).

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