Chubb
The world's largest publicly traded property and casualty insurer. Chubb specializes in high-value homeowners insurance and is known for its comprehensive coverage and white-glove claims service.
Headquarters
Zurich, Switzerland (U.S. operations in Whitehouse Station, New Jersey)
Claims phone
Check carrier website for current claims number
Website
www.chubb.comXactimate
Uses Xactimate for estimates
What Chubb is known for
- Specialty high-value/luxury homeowners insurance
- Guaranteed replacement cost coverage
- White-glove claims service
Filing a claim with Chubb
Practical tips for restoration professionals working Chubb claims.
Chubb insures high-value homes, so expect larger scopes and more detailed coverage. Their adjusters are used to premium materials and finishes.
They often use preferred vendor networks. If the policyholder wants to use their own contractor, ensure your estimate is thorough and professional.
Chubb policies frequently include guaranteed replacement cost, meaning the full repair cost may be covered even if it exceeds the dwelling limit.
Their claims team is generally responsive and professional. Match that standard with detailed documentation and clear communication.
Working with Chubb in Xactimate
Chubb adjusters write their property damage estimates in Xactimate. When you receive their scope, you can import it into Xactimate and run a line-by-line comparison against your own estimate. Focus on missing line items, incorrect quantities, outdated pricing, and omitted code upgrades. If you start with a PDF estimate from Chubb, CapOut can convert it to an ESX file so you can load it directly into Xactimate for comparison.
Common deductible types
Frequently asked questions
Chubb specializes in high-value homes and offers features like guaranteed replacement cost, cash settlement options, and coverage for luxury finishes that standard carriers typically exclude or limit.
Contact your Chubb agent directly or visit chubb.com for the current claims number. Their claims team is available 24/7 and typically assigns an adjuster quickly.
Yes. Chubb adjusters use Xactimate for property damage estimates. Given the high-value nature of Chubb policies, expect detailed line items for premium materials and finishes.
Convert your Chubb PDF to ESX
Upload a PDF estimate from Chubb. CapOut processes it and sends it directly to your Xactimate account.
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