CSAA (AAA)
The insurance affiliate of AAA (American Automobile Association), providing homeowners insurance to AAA members in select states, primarily in the western U.S.
Headquarters
Walnut Creek, California
Claims phone
Check carrier website for current claims number
Website
csaa-insurance.aaa.comXactimate
Uses Xactimate for estimates
What CSAA (AAA) is known for
- AAA insurance affiliate
- Western U.S. focus
- Earthquake coverage in California
Filing a claim with CSAA (AAA)
Practical tips for restoration professionals working CSAA (AAA) claims.
CSAA serves western states where wildfires and earthquakes are key perils. Adjust your documentation for these damage types.
Their adjusters are experienced with California construction and local building codes. Include code upgrade items when applicable.
AAA members may have access to additional resources through their membership. Check with the policyholder.
Submit Xactimate estimates with current regional pricing for western markets.
Working with CSAA (AAA) in Xactimate
CSAA (AAA) adjusters write their property damage estimates in Xactimate. When you receive their scope, you can import it into Xactimate and run a line-by-line comparison against your own estimate. Focus on missing line items, incorrect quantities, outdated pricing, and omitted code upgrades. If you start with a PDF estimate from CSAA (AAA), CapOut can convert it to an ESX file so you can load it directly into Xactimate for comparison.
Common deductible types
Frequently asked questions
CSAA Insurance Group is the insurance affiliate of the AAA (American Automobile Association) for select states, primarily in the western U.S. Not all AAA clubs use CSAA for insurance.
Visit csaa-insurance.aaa.com for claims contact information, or contact your local AAA office. Claims can typically be filed online or by phone.
Most CSAA homeowners policies cover wildfire damage. Availability and terms vary by location and property characteristics. Check with CSAA directly for coverage details.
Convert your CSAA (AAA) PDF to ESX
Upload a PDF estimate from CSAA (AAA). CapOut processes it and sends it directly to your Xactimate account.
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