Erie

A regional carrier serving homeowners across 12 states and the District of Columbia. Erie is known for competitive pricing and consistently high customer satisfaction scores.

Headquarters

Erie, Pennsylvania

Claims phone

Check carrier website for current claims number

Website

www.erieinsurance.com

Xactimate

Uses Xactimate for estimates

What Erie is known for

Regional carrier across 12 states and D.C.
High customer satisfaction ratings
Competitive pricing for the coverage provided

Filing a claim with Erie

Practical tips for restoration professionals working Erie claims.

Erie adjusters are typically fair but thorough. Come prepared with a complete, well-documented Xactimate scope.

They generally do not apply percentage-based deductibles. Confirm with the policyholder to avoid surprises.

Erie tends to move claims along at a reasonable pace. Respond promptly to adjuster requests to keep things on track.

Their adjusters are usually open to on-site meetings. Use the inspection as an opportunity to walk through your scope together.

Working with Erie in Xactimate

Erie adjusters write their property damage estimates in Xactimate. When you receive their scope, you can import it into Xactimate and run a line-by-line comparison against your own estimate. Focus on missing line items, incorrect quantities, outdated pricing, and omitted code upgrades. If you start with a PDF estimate from Erie, CapOut can convert it to an ESX file so you can load it directly into Xactimate for comparison.

Common deductible types

Flat dollar

Frequently asked questions

Erie operates in 12 states: Pennsylvania, New York, Ohio, Indiana, Illinois, West Virginia, Virginia, Maryland, North Carolina, Tennessee, Wisconsin, Kentucky, and the District of Columbia.

File online at erieinsurance.com or call the claims number listed on their website. Your local Erie agent can also help initiate the process.

Erie generally has a reputation for fair claims handling and good communication. As with any carrier, having your own independent Xactimate estimate ready ensures you can advocate for the full scope of repairs.

Convert your Erie PDF to ESX

Upload a PDF estimate from Erie. CapOut processes it and sends it directly to your Xactimate account.

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