The Hartford
A major insurer with a strong reputation in commercial lines that also writes homeowners insurance. The Hartford partners with AARP to offer homeowners coverage to the 50-plus market.
Headquarters
Hartford, Connecticut
Claims phone
Check carrier website for current claims number
Website
www.thehartford.comXactimate
Uses Xactimate for estimates
What The Hartford is known for
- AARP partnership for homeowners insurance
- Strong in the 50-plus demographic
- Long history dating to 1810
Filing a claim with The Hartford
Practical tips for restoration professionals working The Hartford claims.
The Hartford's homeowners book skews toward older, well-maintained properties. Expect adjusters familiar with legacy construction methods.
They use independent adjusters in many markets. Be prepared for varying levels of experience.
Their AARP-branded policies sometimes include unique coverage features. Review the policy before scoping.
Supplement submissions should include clear before/after photos and manufacturer specs for replacement materials.
Working with The Hartford in Xactimate
The Hartford adjusters write their property damage estimates in Xactimate. When you receive their scope, you can import it into Xactimate and run a line-by-line comparison against your own estimate. Focus on missing line items, incorrect quantities, outdated pricing, and omitted code upgrades. If you start with a PDF estimate from The Hartford, CapOut can convert it to an ESX file so you can load it directly into Xactimate for comparison.
Common deductible types
Frequently asked questions
File online at thehartford.com or call the claims number listed on their website. If you have an AARP-branded policy, the process is the same.
The Hartford has an exclusive partnership with AARP to provide homeowners insurance to AARP members. The policies are underwritten by The Hartford and include some features tailored to the 50-plus market.
Yes. The Hartford's adjusters and their independent adjuster partners use Xactimate for property damage estimates.
Convert your The Hartford PDF to ESX
Upload a PDF estimate from The Hartford. CapOut processes it and sends it directly to your Xactimate account.
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