Hippo

A technology-driven homeowners insurance company that uses smart home data and modern underwriting. Hippo offers homeowners coverage in multiple states and emphasizes proactive home protection.

Headquarters

Austin, Texas

Claims phone

Check carrier website for current claims number

Xactimate

Non-standard estimating process

What Hippo is known for

  • Smart home integration and proactive monitoring
  • Technology-driven underwriting
  • Modern homeowners insurance experience

Filing a claim with Hippo

Practical tips for restoration professionals working Hippo claims.

Hippo uses technology to monitor homes proactively. Their claims process may start with smart home alerts.

They may use Xactimate for property estimates. Confirm the process with the assigned adjuster.

Submit documentation digitally. Hippo is set up for digital-first communication.

Their coverage may include modern features like equipment breakdown. Review the policy for applicable coverages.

Working with Hippo in Xactimate

Hippo may not use Xactimate for all property claims. Their estimating process can differ from traditional carriers. If you receive a PDF estimate, CapOut can still convert it to an ESX file so you can work with the data in Xactimate.

Common deductible types

Flat dollarPercentage-based wind/hail

Frequently asked questions

Hippo uses smart home technology and data analytics for proactive home protection. They may provide smart home devices and use modern underwriting techniques to assess risk.

Visit hippo.com or use the Hippo app to file a claim. Their digital-first approach typically allows online claims filing and tracking.

Hippo operates in multiple states across the U.S. and is expanding. Check hippo.com for current state availability.

Convert your Hippo PDF to ESX

Upload a PDF estimate from Hippo. CapOut processes it and sends it directly to your Xactimate account.

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