Nationwide
A Fortune 100 mutual insurance and financial services company. Nationwide offers homeowners insurance through both captive and independent agents and has a strong presence in the Midwest and East Coast.
Headquarters
Columbus, Ohio
Claims phone
800-421-3535
Website
www.nationwide.comXactimate
Uses Xactimate for estimates
What Nationwide is known for
- Fortune 100 mutual company
- Strong Midwest and East Coast presence
- Offers both standard and high-value homeowners products
Filing a claim with Nationwide
Practical tips for restoration professionals working Nationwide claims.
Nationwide often assigns independent adjusters from large IA firms. Build rapport early and present your scope professionally.
Their estimates sometimes omit code upgrade items. Research local building codes and include them in your supplement.
Nationwide has a relatively structured supplement review process. Follow their submission guidelines precisely.
Keep detailed communication logs. Nationwide adjusters may rotate during longer claims.
Working with Nationwide in Xactimate
Nationwide adjusters write their property damage estimates in Xactimate. When you receive their scope, you can import it into Xactimate and run a line-by-line comparison against your own estimate. Focus on missing line items, incorrect quantities, outdated pricing, and omitted code upgrades. If you start with a PDF estimate from Nationwide, CapOut can convert it to an ESX file so you can load it directly into Xactimate for comparison.
Common deductible types
Frequently asked questions
Call 800-421-3535, use the Nationwide mobile app, or file online at nationwide.com. You will receive a claim number and adjuster assignment typically within 24 hours.
Most Nationwide homeowners policies cover sudden wind and hail damage. Coverage details depend on your specific policy, roof age, and whether you have a cosmetic damage exclusion.
After filing, Nationwide assigns an adjuster who schedules an inspection. They write their estimate in Xactimate, and you can supplement if the initial scope misses items.
Convert your Nationwide PDF to ESX
Upload a PDF estimate from Nationwide. CapOut processes it and sends it directly to your Xactimate account.
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