Root

A technology-driven insurance company primarily known for auto insurance. Root has explored homeowners insurance through partnerships and is focused on using telematics and data for insurance products.

Headquarters

Columbus, Ohio

Claims phone

Check carrier website for current claims number

Xactimate

Non-standard estimating process

What Root is known for

  • Primarily auto insurance focused
  • Telematics and data-driven pricing
  • Homeowners through partnerships

Filing a claim with Root

Practical tips for restoration professionals working Root claims.

Root is primarily an auto insurer. If they offer homeowners coverage, it may be through a partner carrier.

Identify the actual underwriting carrier on the policy declarations page before filing a property claim.

The claims process depends on which carrier underwrites the homeowners policy.

Have your Xactimate scope ready regardless of the carrier behind the policy.

Working with Root in Xactimate

Root may not use Xactimate for all property claims. Their estimating process can differ from traditional carriers. If you receive a PDF estimate, CapOut can still convert it to an ESX file so you can work with the data in Xactimate.

Common deductible types

Flat dollar

Frequently asked questions

Root is primarily known for auto insurance. They have explored homeowners insurance through partnerships with other carriers. Check joinroot.com for current product availability.

If you have a homeowners policy through Root, check your policy documents for the underwriting carrier and their claims contact information. Visit joinroot.com for guidance.

Root's homeowners insurance, when available, may be underwritten by partner carriers who use Xactimate. Check with the specific underwriter for their claims process.

Convert your Root PDF to ESX

Upload a PDF estimate from Root. CapOut processes it and sends it directly to your Xactimate account.

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