Travelers

One of the oldest insurance companies in the U.S. and a component of the Dow Jones Industrial Average. Travelers offers homeowners insurance through independent agents and is known for strong financial stability.

Headquarters

Hartford, Connecticut

Claims phone

Check carrier website for current claims number

Website

www.travelers.com

Xactimate

Uses Xactimate for estimates

What Travelers is known for

Dow Jones component with strong financial ratings
Sold exclusively through independent agents
Broad national footprint

Filing a claim with Travelers

Practical tips for restoration professionals working Travelers claims.

Travelers adjusters use Xactimate and tend to write detailed scopes. Still, review every line item for accuracy.

They may apply separate wind/hail deductibles in storm-prone regions. Verify the deductible structure with the policyholder.

Travelers has a structured supplement process. Submit complete documentation on the first attempt for the fastest resolution.

Their adjusters are typically open to discussion. If you disagree with the scope, request a meeting and walk through your estimate together.

Working with Travelers in Xactimate

Travelers adjusters write their property damage estimates in Xactimate. When you receive their scope, you can import it into Xactimate and run a line-by-line comparison against your own estimate. Focus on missing line items, incorrect quantities, outdated pricing, and omitted code upgrades. If you start with a PDF estimate from Travelers, CapOut can convert it to an ESX file so you can load it directly into Xactimate for comparison.

Common deductible types

Flat dollarPercentage-based wind/hail

Frequently asked questions

File online at travelers.com, contact your independent agent, or call the claims number listed on their website. Travelers assigns an adjuster and provides a claim number quickly.

Travelers is a Dow Jones Industrial Average component with strong financial strength ratings from A.M. Best, Moody's, and S&P. They have been in business since 1853.

Most Travelers homeowners policies cover hail damage as a named peril. Check the policy for any cosmetic damage exclusions or separate wind/hail deductibles that may apply.

Convert your Travelers PDF to ESX

Upload a PDF estimate from Travelers. CapOut processes it and sends it directly to your Xactimate account.

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